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Shipping and Digital Delivery

Shipping and Digital Delivery

Digicare products are delivered electronically; no physical package is shipped.

Last updated: February 2026

Digicare LLC (“License Tom,” “we,” “us,” or “our”) provides digital software products delivered electronically. Please review the information below to understand our Shipping & Returns policies.

1. Information We Collect

License Tom LLC delivers software products digitally to customers worldwide. Due to the nature of digital goods, no physical shipping is involved.

To ensure customer satisfaction, we offer support and resolution options as described below. By placing an order on https://digicare.site/ you agree to the terms of this Shipping & Returns Policy.

2. Shipping Policy (Digital Delivery)

All products sold on digicare.site are delivered electronically.

Digital Delivery Method

  • License keys, serial numbers, or download instructions are sent via email.
  • Delivery is made to the email address provided at checkout.

Delivery Timeframes

  • Most digital orders are delivered within minutes after payment confirmation.
  • In some cases, delivery may take up to 24 hours due to payment verification, system checks, or high order volume.
  • Customers are advised to check their spam or junk folder if they do not see the email in their inbox.

If you do not receive your order within the stated timeframe, please contact us at support@digicare.net.

3. No Physical Shipping

Digicare LLC does not ship physical products.

As a result:

  • No shipping fees apply
  • No shipping carriers are used
  • No delivery tracking numbers are provided

4. Returns & Refund Policy

Due to the nature of digital software products, returns are handled differently than physical goods.

Eligibility for Refunds

Refund requests may be considered under the following conditions:

  • The product was not delivered
  • The product key is defective or invalid
  • A technical issue prevents activation and cannot be resolved by our support team

Non-Refundable Situations

Refunds are not available if:

  • The product key has been successfully delivered and activated
  • The issue is due to system incompatibility, incorrect product selection, or user error
  • The product has already been redeemed or registered

5. Refund Request Process

To request assistance or a refund, you must contact us before initiating a chargeback.

📧 support@digicare.net

Please include:

  • Order number
  • Email address used at checkout
  • A description of the issue (screenshots may be requested)

If approved, refunds are issued to the original payment method. Processing times depend on the payment provider and typically take 5–10 business days.

6. Fraud Prevention & Verification

For security and fraud prevention purposes, we may verify whether a license key has been activated or used.

If a license key has already been redeemed, the order is considered delivered and fulfilled and is not eligible for a refund.

7. Customer Support

We provide free customer support for all orders.

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

📧 support@digicare.net

🌐 https://digicare.site

8. Policy Changes

Digicare LLC reserves the right to update or modify this Shipping & Returns Policy at any time. Changes will be posted on this page with an updated effective date.